Present: Kelly, Timieko, Esma, Star, Jason M., Diana, Doug, Ashley, Mark.
Discussion about moving the results board to the current area where the Saturday board is to be more visible for patients to see our progress.
Flow staff would like to switch places with the two boards due to the Saturday board having employees phone and cell numbers listed. No one opposes this.
Providers discussed recent phone calls / TE’s received by Call Management with not enough info for the provider to deal with the call. ? from one person mainly. Is Call Management stretched too thin? Too many people out or sick calls lately?
All PE’s need 6 labels, please.
All female PE’s over 65 should still be completely undressed for pelvics even though they do not necessarily require paps.
Flow staff can pend immunizations, give paperwork for immunizations, pend paps, hemoccults, mammograms, etc. to save time for providers. Can also enter vitals data into paperwork brought in; make sure pts have Release of Info with label on it with outside forms.
Flow staff please review chart quickly, if pt has had depression in the recent past or is on antidepressants, please give PHQ9 before provider gets into room and enter into computer if possible.
Kelly brought up the “Good Day Flow” from the East cluster blog, we can all read this and discuss at our next meeting.
Meeting closed at 1:36PM
Star Morales, CMA
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