January 21, 2009 West Cluster Meeting

January 21, 2009 West Cluster Meeting

Present: Kelly, Ashley, Sarah, Becky, Doug, Star, Esma, Timieko, Marilyn, Cindy Woody.

Discussion of Hedis measures

Discussion of blood pressure / Hedis measures- maybe having a once a week Group BP visit with an RN and an LPN/MA taking blood pressures in the North Annex?

Can the diabetic nurses target DM pts for Hedis measures during their visits also?

Pap / PE access is out about one month. There are three visits scheduled per session (1/2 day)

Discussion about scheduled PE’s; sometimes pts come in and they are not really here for a PE, they may have told the PCR an ‘annual’ which may mean something different to pt. This should clear up with the new model; they call center is going to ask probing questions.

Discussion about DTM time placement.

March 1 phones will not be turned on until we open at 8AM; so we will not be able to access cancellations until we open.

Discussion about if releasing secure messages earlier in the day to providers would give them more time to respond especially if they are in for ½ session.

40 minute appointments should be: 1st OB, ADHD children, confused elderly, OTJ 1st visit, Diabetes 1st visit, CDL / PRV.

Discussion about 1st OB being 40 minutes; there may not be enough openings and they need to be seen sooner for lab testing; Dr. Lindell will bring this up at the provider meeting.

There will be a new Occ Med physician starting next month. She will be doing most of the Occ Med appts and can do CDL’s also.

Meeting closed at 2:20pm

Star Morales, CMA