Take Care Store dot phrases

Chris Thayer is spending some locums time at BRN to help us out, and last week shared with us his very helpful dot phrases to help patients get some coverage for home blood pressure monitors. We asked him to send the phrases for inclusion in the blog. Chris writes: "Here are the smartphrases that I use for getting the blood pressure cuffs covered by the Take Care Store. Note there are two different ones. "

Many thanks to Chris!

The first is a letter to be faxed to the Take Care Store:

.date[t Take Care Storefax: (206) 901-6888

Hello: The patient mentioned below would like to purchase a piece of
durable medical equipment.I have told .him that you are an excellent place to purchase such equipment, and that you can automatically apply insurance benefits. Can you please contact the patient at the numbers listed below to help them order
this item?

PATIENT NAME: .name
PHONE: .phDOB: .dobPRODUCT: blood pressure cuff
DX: Hypertension (401.1)
PROVIDER: .me
PROVIDER CODE: xxx
If you have any questions regarding this request, please don't hesitate to
contact me.

Best Regards,.me

The second is put in the AVS of the patient:

DURABLE MEDICAL EQUIPMENT
The most convenient place to get most durable medical equipment (blood
pressure cuffs, braces, etc.) is at the Group Health's Take Care Store.
The advantage of buying the item there is that any insurance coverage you
have for the item is automatically deducted. You can go somewhere else if
you'd like, but you then have to pay full price and fill out a form to get the
insurance coverage re-imbursed.

To make this easier yet, we will contact the Take Care Store and ask them
to give you a call. You should expect to hear from them within 1-2
business days. If you don't hear anything, feel free to call them M-F
8am-4pm at 1-800-447-2839.

You can see their various product offering at www.take-care.com. If
you prefer, you can also go directly to their retail location in Capitol Hill.
It is located in the South Building on the ground floor. The address
is 125 16th Ave East Seattle, WA 98112. Their phone number is (206)
326-3496. They are open M-F 9:30am - 5:30pm.

Here is the information that we'll fax to the Take Care Store at (206)
901-6888:
Your name: .name
Your phone numbers: .ph
Your date of birth: .dob
Product: blood pressure cuff
Diagnosis Code: Hypertension (401.1)
Provider: .me
Provider Code: xxx