1) follow up from last week
- printer location feedback:will try and move where scale is and see if more practical.
- fluoride smart sets use, we are doing better
- AVS use, doing great!
- same day HEDIS screening, providers find very helpful Flow staff have been GREAT! Its up to providers to act on HEDIS(lets go providers!)
- off loading nurses, continue to group result notes and use My group health as much as possible
- flow sheets for MA's, no changes flow staff feel they are accurate
- standardize pediatric resources available to patients. Basically, teens have a teen book and Well child handouts in Peds drawer
4) Core/cluster communications
- providers remember to send patients out with yellow sheet and consent form for immunizations so core staff know they are coming from clinic and not as ' walk in'
- we need to work hard with core to make sure we check in with them on their availability and respect their time constraints and vice versa. We will continue to work on respect/support of one another as we are all working very hard!
- ear irrigation, try to have patients schedule with core if at all possible
- ted hose, have MA or pharmacy measure when appropriate and avoid sending to core if they don't need AAI, if they need AAI, have patient set up appt.
- basically try to off load core when we can and avoid walk-in appt's when at all possible so they can plan their day accordingly
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