How do you say your name?

This suggestion sent in by Errick:

Clinical Staff should consider opening and editing in Family Comments
section of EPIC SNAPSHOT to input (or review) phonetic breakdown for unusual
pronunciations of names.

In the spirit of "…continue to do better for our patients…", we have
all had that moment of "wondering how to pronounce the name" or worse, being
instructed (again) "how to pronounce the name" by the patient.

My thrust is not to MAKE work, but to connect better with our
patients.

Thanks Errick for the great idea. I have followed Dr. Levine's practice of including "goes by" and pronounciation in the social history section of the member's chart. I can drop this into a note by typing ".socdoc" in a text field. We don't have a standard practice across the clinic, but perhaps we should.

Further comment from Dr. Levine:

"Having a reminder for how to pronounce a name matters. As Dr. Chapman said, if we put this in social documentation we can retrieve it with dot phrase, whereas there is no dot phrase available to retrieve data from the Family section in the snapshot."

And from the West Cluster:

"The West cluster talked about this at a cluster meeting and arrived at the family comments section of snap shot as our general preference, FYI."