CORE MEETING Minutes November 18th, 2008 (0800 to 0900)

Topics for Discussion

8:00- Injection room Changes
1. Call Center will start making appointments for Core and Injection room. Marc Christianson attended and went over how the process would work. He stated that they are still working the “kinks” out, and recognize that there will be a learning curve. Staff voiced concerns regarding conflicts in appt times, incorrect Information, and wound care appointment that would not reflect what actually needs to happen

8:20 Lunch time Impact on Core

1. Best time to close injection room would be 1:00-2:00 this time would have lowest impact on PCP’s and patients. (PCP’s take lunch at 12:30, and start seeing patients again at 1:50)
2. Drop In’s- will put a sign up in clinic letting patient’s know that the “injection” room will be closed from 1-2pm
3. Becky will discuss this change with Dr. Levine for approval. Go Live date is 12/1/08

8:35 Pharmacy Changes
1. Getting medications faster- New protocol is working well wait times for
Has decreased 100%
2. Par Stock: staff agreed that no new medication needs to be added, and that
We just need to double the amount we currently have.

8:40 Late Shift- Carried over from last Meeting
1. Not Working- limited staff, along with decreasing overtime a new protocol needs
To be developed. Pat will follow up on number of patients sent to Core causing
Staff to stay late and will present results at 12/2/08 meeting.

8:50 Pt coming from PCP needing labs, injections, X-rays, forms not filled out.
Staff has not seen any progress in this issue. They feel that the PCP’s need
to be aware of their role in sending pt’s to core and how it impacts the flow

Next Meeting will be December 2, 2008 at 0800 in MD Lounge.