The Unread Email
A very short play
Doug
Are your clusters currently tracking or checking for unopened secure messages? I know we used to do this but it seems to have fallen off the map. Our cluster is starting to use MyGroupHealth more for results reporting but we want to figure out the best way to make sure pts get them. If you are checking, how often? Who does it? Are you duplicating messages with phone calls?
David
For those that are critical I leave a message or leave the original item open until I get a reply. If I don't hear back in a few days (depending on how critical), I'll send a call.
For those that are critical I leave a message or leave the original item open until I get a reply. If I don't hear back in a few days (depending on how critical), I'll send a call.
Marty
You can open you’re MyEpic screen and pull up a list of all the patients who have not opened their email.
You can open you’re MyEpic screen and pull up a list of all the patients who have not opened their email.
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