CORE MEETING MINUTES Tuesday 6/2/09

Agenda

1. Appointing guidelines
What’s new, impact on core- Due to the high volume of patients that we see in the core it has become more and more difficult to balance out the Wound cares and allergy appointments. In an attempt to correct this problem Cindy has been working and working on a new template and has finally come up with one that will work well in the core. Cindy deserves a big star!!! Even though the template looks different we still will be booking patients the same. (Well Cindy will)

Tid Bits
Drop In records: Core was extremely busy this month with drop in’s. we had 52 for the month of May. Sheila and P also had vacations which added to “busy” schedule. Some Questions and Idea’s for drop in’s was discussed:

1. Make a Sign that states: We are not an urgent care facility, and, this clinic operates by appointment only.

Will need Support from Becky, PCP’s and administration.

2. Go back to the way it used to be; Having Team RN’s evaluate and treat drop in’s. With Core assisting when Team RN’s are busy.

3.Communicate with CNS that all patients do not need to be seen the same day, and it would help if they communicated this to patient (“call clinic and make an appointment with your Doctor so that you are seen in the next 2-3 days.")

Warm Transfer
Form is now complete and has gone to Becky, Dr. Chapman and Jill who have all have given the “Go ahead”

1. Another thought for warm transfers was to get the core a cell phone

2. That way if someone (PCP’s, Flow Staff..Etc) needed something done for a patient they could call or text us. This would save time for everyone and increase communication.

3. The CP number would go on the daily schedule. Just like the “DOD” we could have “NOD” which would tell everyone who has the phone. Sheila would carry it unless she was out of the clinic.